I asked Toyota USA President Yuki Togo, “Why me? Why was I selected to start Lexus?” He told me there were two reasons. First, several managers in the company had national market representation experience, but I was the only manager in the entire...
The more you practice, the luckier you get. (Ray Floyd, professional golfer) Like any athlete, no doubt, Floyd has discovered the importance of practice. Is practice really related to luck? Some people think that “practice makes perfect.” In...
Success is not final, failure is not fatal. It is the courage to continue that counts. (Winston Churchill, former British prime minister and author) After diligent preparation and hard work, it’s sometimes difficult for a person who has achieved...
The most courageous act is still to think for yourself. Aloud. (Coco Chanel, 20th century French fashion designer) Have you ever found it difficult to express your views in a lively discussion on, say, politics or religion? Do you feel...
When you are offended at any man’s fault, turn to yourself and study your own failings. Then you will forget your anger. (Epictetus, 1st & 2nd century Greek Stoic philosopher) When you see someone’s evil deeds and failings, does it make...
Joe and Barbara D. purchased a Toyota Corolla diesel in March from a dealer north of Columbus, Ohio. They returned it to the dealership immediately, complaining that when they put the car in reverse it shuddered badly. The dealership Service...
Books are like people in that they’ll turn up in your life when you most need them. (Emma Thompson, British actress and writer) Isn’t it strange how people turn up at unexpected times and you discover a relationship that you had forgotten?...
Virtue or morality is a necessary spring of popular government. (George Washington, 1st president of the United States) In the confusion of this election year, we would do well to heed Washington’s advice. It’s often difficult to evaluate public...
Our woods’ road is about four or five feet wide, and ambitious spiders create webs to cross it. Spider webs can be beautiful to look at, but not much fun to walk through—especially when bugs get in your face and web in your hair. Job...
The only way to have a friend is to be one. (Ralph Waldo Emerson, 19th century American essayist and poet) Sometimes in our very active, fast-paced society it seems very difficult to find a friend—someone we can trust and share very private...
I’ll always remember how I first met my wife… Beverly shoved the picture of her daughter in my face, “Next time you’re in town you should take out my daughter, Cynthia.” I shrugged my shoulders. “Sure, why not?” I was the Dodge...
Circumstances do not make a man, they reveal him. (Wayne Dyer, self-help, best-selling author) Dyer’s observation is worth thinking about. Too often we blame our failures or mistakes on “the circumstances.” Less frequently we credit our successes...
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