Support is only worth what it costs to give it. (Source unknown)
That sounds like something an Internet service provider might want to consider. Can he afford to hire support staff if their service is ineffective? In another context, when someone says he is supporting you, how much is that support worth? The more it costs the provider, the more likely it will be of significant help to you.
We will support you, so take courage and do it (Ezra 10:4)