Confrontation is not a matter of tact, diplomacy, and smoothness of tongue. It is basically simplicity of speech, empathy in attitude, and honesty in response. (David Augsburger, author)
Very few people enjoy confrontation; most of us try to avoid it at almost any cost. Augsburger’s observations can be really helpful when we face such difficult times. If we put ourselves in the other person’s shoes, figuratively, and intentionally speak peacefully and honestly, we may discover the other party is willing to do the same.
The heart of the godly thinks carefully before speaking. (Proverbs 15:28)
You must all be quick to listen, slow to speak… (James 1:19)
Instead, we will speak the truth in love. (Ephesians 4:15)