Be loyal to your friends. Popularity is overrated; friendship is not. (Dave Barry, Pulitzer Prize- winning author and columnist) In a world of instant and almost universal news, celebrity often comes quickly to athletes, entertainers, and politicians. Then there are...
GOD OF HOPE
Month: April 2017
April 10, 2017
Thought precedes action as lightning precedes thunder. (Heinrich Heine, 19th century German author) Lightning and thunder are phenomena of nature that are both fascinating and frightening. Lightning comes first, traveling at the speed of light, then comes the thunder...
#96 – Customer Satisfaction – Triple Crown
The 1990 customer satisfaction scores for Lexus that were used for the “Little Engine That Could” incentive were all internal surveys done by Lexus. J.D. Power and Associates is a third-party research company started in 1968. It surveys all car owners...
April 9, 2017
Change of pace + change of place = change of perspective. (Mark Batterson, minister and author) It seems like a simple formula, doesn’t it? Many of us are creatures of habit. We live, work, and play at a certain pace, and we often pursue those activities in the same...
April 8, 2017
Values last longer than financial gain or mere public recognition. (Jesse Deloe, writer and editor) There’s little you can do to guarantee the safety of your financial investments. The stock market may rise, but now and then it falls, too. That’s like reputations...
April 7, 2017
Everything you want in the world is just right outside your comfort zone. Every single thing you could possibly want! (Jamie Lee Curtis, actress and author) To many of us this sentence might be a bit of an exaggeration, but there is a lesson to be learned. We so often...
#95 – Dumping Charges Sought Against Toyota/Lexus
The political atmosphere was anti-Japanese. Faced with a continuing loss of sales, General Motors, Ford, and Chrysler filed an anti-dumping petition with the U.S. Government concerning Toyota vans. “Dumping” is the sales of a product from another country in the...
April 6, 2017
The authority of those who teach is often an obstacle to those who want to learn. (Cicero, 1st & 2nd century B.C. Roman philosopher) Today, authority is often questioned. We prize our Independence and disparage the influence of duly appointed leaders. Cicero spoke...
April 5, 2017
Vision ... is essential for survival. (Charles Swindoll, pastor and author) Swindoll continues: “[Vision] is spawned by faith, sustained by hope, sparked by imagination and strengthened by enthusiasm. It is greater than sight, deeper than a dream, broader than an...
April 4, 2017
Ideas [can] stand on their own. (Dietrich Bonhoeffer, 20th century pastor and martyr) Great minds discuss ideas. But to support our personal opinions, we often look for analogies or axioms that will win the argument of ideas. As Bonhoeffer suggests, however, ideas...
#94 – The Second Lexus National Dealer Meeting
Lexus had not only survived, but thrived through the trials and tribulations of launching a new franchise, a safety recall, and an economic recession. How long could our winning streak continue? The new SC400 Coupe and the new ES300 would be great additions to...
April 3, 2017
The recipe for perpetual ignorance is: Be satisfied with your opinions and content with your knowledge. (Elbert Hubbard, American writer and publisher) Teachers might ask themselves, “Are we creating merely satisfied students or motivating curious learners?” Good...